We want to make sure your entire trip is a great experience and we’re looking at every step of your journey to make sure we’re delivering better travel, from the moment you book your ticket to the moment you leave your destination station.
Whether it’s new trains, refurbishing of our existing trains, improving our stations, customer service and safety, or making it easier for you to get the information and the ticket you need, we’re working on ways to improve all these things…
And we’re not just saying that; we have refurbished over fifty percent of our trains and improving stations, we’ve recruited 55 Travel Safe Officers, and launched a new customer app.
There’s plenty more to come too:
In addition to all of this, we’re introducing more services and better connections to make your journey as smooth as it can be.
Northern has now refurbished more than 50 per cent of its trains. The news comes as Northern launched […]Find Out More
Northern has launched its 100th refurbished train into service, marking another landmark milestone in Northern’s comprehensive modernisation programme. […]Find Out More
Northern has given customers a glimpse into the future with the launch of its first fully refurbished train, […]Find Out More